2021 Results – Appeals process

Deadline for submitting appeals: Friday 3 September 2021

The appeals process at Our Lady and St Chad Catholic Academy follows the guidance from JCQ.

There are two stages to the appeals process.

1. Stage One: Centre reviews

You may submit a centre review if you believe Our Lady and St Chad Catholic Academy has:

  • Failed to follow its procedures properly or consistently in arriving at a result, or
  • Has made an administrative error in relation to the result.

2. Stage Two: Appeals to the awarding organisation

Once you have received the outcome of the centre review you may decide to make an appeal the awarding organisation (the exam board. This is if you believe:

  • Our Lady and St Chad Catholic Academy did not follow it’s procedure properly in arriving at the result, or
  • There has been a procedural, or an administrative error by the awarding body, or
  • The grade reflects an unreasonable exercise of academic judgement (either in how the grade was determined and/or the selection of evidence.

In order to help you decide whether to make an appeal there is a student guide to the process here:


If you are considering an appeal we strongly recommend you read this document in full, as it contains all of the information you will need to know.

As you are not going on to further education, any appeals are not considered to be priority appeals, therefore the deadline for submitting appeals to Our Lady and St Chad Catholic Academy is the 3 September 2021.

If, after reading and considering all the information you have, you wish to make an appeal please complete the form below as a first step and email to [email protected]. We can then get in touch with you to discuss you concerns and lead you through the next steps.

Appeals Guidance.pdf

Appeals Form.docx


Wellbeing and support

Wellbeing and mental health are extremely important as we work through these extraordinary times. We’ve written some blogs which you may find useful:

Mental health support

Young minds – youngminds.org.uk
Phone number: Text YM to 85258

Childline – childline.org.uk
Phone number: 0800 1111

There are several organisations who can help and support you.

The Exam Results Helpline – nationalcareers.service.gov.uk
Information on appeals, complaints and what your next steps might be once you’ve received your results.
Tel: 0800 100 900 (8am-10pm, 7 days a week)

Ofqual – gov.uk/ofqual
Student support phone line if you want to find out more about how you will be graded, the autumn exams series, how to make an appeal or raise a concern about bias/discrimination.
Tel: 0300 303 3344 (9am-5pm, Monday to Friday)

UCAS – ucas.com
Information on university applications.
Tel: 0371 4680 468