The Chromebooks come with a 3 Year Advanced Repair Service included, covering accidental damage and theft. This advanced repair service has no excess costs and comes with an unlimited number of repairs. In the event of a fault or damage to the device your child must bring it to the IT Team at School. They will then provide a spare device to your child and the faulty/damaged device will then be collected and repaired/replaced for free. More information about this service can be found in the documentation provided with your order confirmation.